Shipping & Delivery
Shipping and Delivery
All orders are shipped Monday to Friday, excluding weekends and public holidays. All orders are shipped via Australia Post in traceable packaging.
After placing an order, please allow 1-4 business days (unless advised otherwise) for your item/s to be processed and shipped.
Once your order has been shipped, a shipment notification will be sent to the email address provided during the checkout process. This notification will contain your tracking number, please make note of this number.
Once the successful lodgement of your parcel has taken place, The Ridge Western Wear take no responsibility for Australia Post's delivery of the parcel/s.
In the unlikely event that may occur and you experience a missing or lost parcel, you will need to make contact with Australia Post to resolve the case.
Australia Post will likely require the tracking number sent in the original shipment notification in order to be able to trace your parcel.
If you require signature on delivery, please contact us upon ordering to arrange this additional postage service.
For any further queries regarding our Shipping and Delivery Policy, please contact us here